Returns & Exchanges
At Fast&Up, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a seamless 30-day return and exchange policy for all unworn items with original tags attached.
Initiate Your Request
Log into your Fast&Up account, navigate to your order history, and select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact and the original invoice is included inside the box.
Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.
Receive Your Refund
Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing